Zambia News

Launch of the new YANGO Deli Service in Lusaka

A brand-new food and shopping delivery service called Yango Deli is now accessible in Lusaka. Following Ivory Coast, the service debuted in Zambia as part of Yango’s ongoing growth throughout Africa. Users of Yango Deli can order prepared food and groceries from supermarkets and have them delivered to their homes or places of business. Both the main Yango app and the standalone Yango Deli app are used to operate this service.

More than 100 restaurants have already signed up for the service, and consumers will be able to choose items from catalogs of various stores, including food and drink, cosmetics, and more. The number of partners and the selection of food and goods available for ordering will both keep expanding. Zambia has a lot of potential for meal delivery because Lusaka alone has over 1500 restaurants.

We became interested in researching various convenient daily situations for which we may offer solutions after starting our Yango ride-hailing business. The goal of Yango Deli’s introduction was to provide a high-quality, technical solution that would hasten and simplify meal delivery. According to Otassy Moonga, Head of Commerce for Yango Deli in Zambia, “We build creative solutions that connect customers, restaurants, and couriers and consistently pay attention to diversifying our variety of restaurants and optimizing delivery times.”

English and a variety of other languages are accessible on the free Yango Deli app for iOS and Android. Moreover, service is accessible in the “Restaurants” section of the Yango app. Users may place an order in a matter of minutes by downloading the app, entering their delivery location, selecting a restaurant, and checking the boxes next to the meals they want to add to their cart. Deliveries are made by couriers from restaurants or logistical partners. Before arriving at their destination, hot meals are kept warm and maintain an enticing appearance thanks to special thermo bags.

The typical delivery time from order to delivery. Each Courier is automatically assigned to a particular order based on proximity to the chosen restaurant, as determined by the algorithm. The app allows you to track deliveries in real-time and provides information on the order’s status and the location of the courier. The service offers 24-hour customer support. The customer can get in touch with the support team through the app if he has any questions or concerns about the order, and they will assist him in resolving the issue.

On March 29, 2022, Zambia launched Yango, a worldwide informative service for booking rides online. It has been running effectively in Lusaka, Ndola, and Kitwe since 2011 and has assisted local partners in creating a digital platform that offers inexpensive and delivery services in over 20 nations around Europe, Central Asia, the Middle East, and Africa.

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